Have questions? We're here to help. Get in touch with our team.
Need help? Contact our support team.
No. If a generation fails due to a technical issue, your credits are refunded automatically. If the refund does not appear within a few minutes, open a support ticket and we will sort it out.
Credit packs and the one-time €5 intro offer are managed from your billing page. Unused credit packs are refundable within 7 days of purchase, details are in the FAQ on our Help Center.
The support ticket from your dashboard is the fastest route: it is tied to your account, so we can see the generation you are writing about. Include the product link you used, it lets us reproduce exactly what you saw.
Write to support@artvizon.com and it will reach the right person. For product questions, the Help Center answers the most common ones immediately.
Access our support system directly from your dashboard for faster assistance.